ABOUT US

S.E.R.S. is a roofing and sheetmetal company based on the North West Coast (Burnie) Tasmania. The company was established and has been operating since June 1988.

The roofing section known as S.E.R.S. Roofing Services offers metal roof and wall cladding -new and re-furbishment, fascia, gutters and downpipes, purlin replacement, licensed asbestos removal (type B) (in accordance with Workplace Standards authority regulations) and all roof plumbing and allied work for domestic, commercial and industrial customers.

The workshop section known as S.E.R.S. Sheetmetal Works manufactures custom made flashing and folded sheetmetal sections to order or to meet specific customer needs. There is also a retail section that sells directly to the general public all roofing and roof plumbing products as well as others including fencing and accessories.

The primary focus of the company is a commitment to continually provide quality service and products through customer satisfaction.

S.E.R.S. prides itself on its workmanship and only employs reliable trustworthy and professional trades people. We are members of the Master Plumbers Association (MPA), The Master Builders Association (MBA) and the Tasmanian Chamber of Commerce & Industry (TCCI). S.E.R.S. is committed to it’s customers and it’s staff and is proudly 100% Tasmanian owned.

COMPANY SERVICES

S.E.R.S. Commitment

The customer will always come first!

With our commitment to customer service and satisfaction, everybody at S.E.R.S. recognises the trust our customers place in us and the responsibilities that follow from that trust.

We also recognise that out customers give us the opportunity to earn a living and for this we are grateful.

We only use quality guaranteed products, however should the need arise to service your product we will always be available to serve in a prompt and efficient manner.

We also keep our customers informed on what we are doing, explaining to ensure the customer understands all the services we are able to provide, in doing so we are confident the customers will receive 100% satisfaction when dealing with S.E.R.S.

MISSION

We help our customers be successful by providing reliable deliveries, quality products and superior service. We earn the position of supplier of choice through professional people and competitive building and product solutions.

VISION

• We are dedicated people who
• Work Safely
• Deliver quality products/service complete and on time to customers and markets we choose to serve
• Communicate openly and work as a team to achieve our mission
• relentlessly improve all that we do
• Conduct bussiness ethically and get the planned results